Attendee FAQs

Have a question about registration or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending the International Conference on Ground Control in Mining.

 

How do I register to attend the International Conference on Ground Control in Mining?

REGISTRATION WILL OPEN APRIL 5, 2023.
You can register online by visiting www.groundcontrolmining.com/register. For additional questions regarding registration for the  International Conference on Ground Control in Mining, please contact SME Customer Service at cs@smenet.org or 303.948.4200. To receive early bird registration rates, SME must receive your registration form and payment by June 16, 2023. After July 17, 2023, on-site registration fees apply.

How can I get a copy of an invoice or receipt?

Please send all receipt inquiries to cs@smenet.org or contact SME customer service at 303.948.4200.
You can also view your meeting registrations online and print your registration acknowledgement through your SME profile. Please visit https://www.smenet.org/login, use your email address and password on file with SME, and locate My Meetings below My Contact Information on the My Account page. To see registration details, select View Registration next to the corresponding meeting.

If I pre-register, when do I receive my badge and conference materials?

All badges and conference related materials will be distributed onsite at the registration desk located at the Hilton Garden Inn.

What does my full conference registration include?

Conference registration includes access to all of the technical sessions and the golf event on Wednesday afternoon.

Are meals included in the technical session only registration?

Yes this registration includes access to technical sessions and the food functions including the Welcome Reception on Monday, Networking reception on Tuesday, refreshment breaks and lunches.

When does on-site registration for attendees open?

On-site registration will open on Monday, July 24, 2023 at 6:00 pm, at the Hilton Garden Inn.

May I bring a guest to meals and social functions?

All social functions are open to registered attendee only.

How do I register for the Golf Event?

During registration, you can RSVP for the golf event. You will be able to sign up on-site as well. Additional details to follow.

How do I change my address or other contact information?

All changes to an attendee record must be submitted in writing to cs@smenet.org.

What is the refund and cancellation policy for conference registration?

If circumstances require you to cancel your 42nd International Conference on Ground Control in Mining registration, you must do so in writing. Written notice must be sent to meetings@smenet.org or by mail to SME Ground Control Conference Registration, c/o SME, 12999 E. Adam Aircraft Circle, Englewood, CO 80112. Cancellations received by June 23, 2023 will receive a refund, less a processing fee of $100. There are no refunds for no-shows and cancellations postmarked after June 23, 2023. Substitutions will be accepted in writing at no charge until June 23, 2023. After June 23, 2023, a $25 fee will be charged for substitutions. NO REFUNDS for Registration will be issued after the June 23, 2023 deadline.

How do I reserve housing for the International Conference on Ground Control in Mining?

HOUSING WILL OPEN APRIL 5, 2023.
SME has secured a block of rooms at the special rate of $139 plus tax per night. Reservations must be made by June 16, 2023, and are based on availability. Reservations can be made by contacting Hilton Garden Inn at 724-743-5000 and requesting the SME Ground Control Group rate.

I have a question about registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact SME customer service at cs@smenet.org, 303.948.4200 or 1.800.763.3132 (US Only).